Support tickets from users regarding transaction issues
20-min delay: Tickets can only be created 20 minutes after a transaction
Auto-resolve: Successful transactions auto-reply with explorer link
Auto-refund: Failed/incomplete transactions are automatically refunded
5 tickets
| Ticket ID | User | Transaction | Status | Date |
|---|---|---|---|---|
| tkt_001 | user_8a2f | T9f8a2...3b1c deposit$1,250.00 | Auto Resolved | Mar 05, 11:56 PMResolved: Mar 05, 11:57 PM |
| tkt_002 | user_3b1c | bc1q8f...2a7b deposit$89.50 | Open | Mar 05, 12:05 AM |
| tkt_003 | user_9d4e | 0x7b3e...1a9c payout$500.00 | Refunded | Mar 04, 08:30 PMResolved: Mar 04, 08:31 PM |
| tkt_004 | user_2f7a | T4c2d1...8e5f deposit$2,100.00 | Auto Resolved | Mar 04, 02:15 PMResolved: Mar 04, 02:16 PM |
| tkt_005 | user_6a3b | T8e5f3...2d1c payout$3,200.00 | Pending Review 14h waiting | Mar 05, 09:00 PM |